When you are not sure that existing applications operate at their best and it harms your business, it’s time to turn to Kaprikorni for a complete UX Analyzes and further solution.
Customer
The Customer is a US consulting company that provides managed service providers (MSP) with solutions and training that leads the market. It enables IT solution providers to more effectively manage the end-user systems and/or IT infrastructure of their clients.
Challenge
The Customer’s current application for providing MSP training services was performed slowly and inconsistently. Additionally, it needed a user-friendly interface. The Customer wanted to update the user experience (UX) design of their online application in order to improve UX.
As a dependable partner in creating a new web application based on the old one, Kaprikorni was picked among other web application developers. The Customer needed to maintain all of the current data while modifying the application’s UX design, expanding its functionality, and enabling seamless contact with their consumers.
Solution
The Kaprikorni team managed the smooth migration of functional modules, stabilization of the existing program, and improvement of the web application’s overall performance. For greater flexibility, the professionals used the Scrum technique, which shortened the time required to construct web application components.
The Azure Services platform was first established by our specialists to enable the application to function in the cloud and be improved with cloud-based features. The team at Kaprikorni then went over many application screens’ user experience (UX) designs. AJAX technology was also introduced by the experts, allowing users to access data from the server without refreshing pages. Following that, Kaprikorni carried out automated web application testing to guarantee its dependability and quality. Additionally, the specialists performed load testing and API integration testing.
The online application’s availability was not affected when the new application’s UX design components were gradually added.
Results
The client received a web application with easy navigation and engaging user experience (UX) design, which raised user happiness. Additionally, cloud data storage enabled accommodating data to more effectively handle the expanding consumer base.
